FAQs, part I 1

With the launch of the new website, we’ve been receiving a great deal of feedback (both positive and negative). Based on your feedback, we’ve compiled a list of frequently asked questions (FAQs) in hopes of making your overall user experience a great one.

Several of you have expressed issues when attempting to log into Online Banking. Right now, the only issue we’ve discovered is that the system we use for Online Banking is NOT compatible with Internet Explorer 10. We are aware of the issue and are working diligently to resolve it as soon as possible.

While we are working on a resolution, we suggest using Google Chrome as your internet browser. This should resolve the issue and allow you to access your Online Banking. If you are not familiar with Google Chrome, you can find out more and download this browser here: https://www.google.com/intl/en/chrome/browser/.

If you are not using Internet Explorer 10 and are still experiencing issues, please call (229) 420-8200 or 1 (800) 227-9180.

We apologize for the inconvenience this may have caused and thank you for your patience!

In attempt to answer many common questions, we’ll be hosting a series on FAQs – so be sure to check back.

  • Susan

    Logging on for the first time today was an easy transition. I feel very safe with the new password and security questions. Every account, no matter the company, needs to allow this to secure our privacy better. Thanks, DOCO! A satisfied customer of nearly 10 years!